COVID-19 Updates / About Virtual Therapy


  • Where can I find a physiotherapist, chiropractor, or massage therapist?

    At Leaps and Bounds: Performance Rehabilitation, you will receive the highest quality care while achieving the results you deserve.

    As a patient you have the right to receive physiotherapy, chiropractic, and massage therapy at any place you choose, however, we’d absolutely love it if you decided to have treatment with us in Oakville, ON! We pride ourselves on providing a warm, positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

  • What should I know about physiotherapy, chiropractic, and massage therapy?

    Physiotherapy, chiropractic, and massage therapy services at Leaps and Bounds: Performance Rehabilitation are safe, and effective approaches to relieving pain and restoring function. Physiotherapists, chiropractors, and massage therapists in Oakville, ON are medical experts in musculoskeletal conditions and work closely with our community physicians. Your physician may even refer you to one of our practitioners!

    Leaps and Bounds: Performance Rehabilitation practitioners are skilled in evaluating your movement patterns to identify the cause of your pain and dysfunction. Their goal with your treatment is to return you to your normal, pain-free functioning.

    Since every patient’s condition and pain is unique, the therapists at Leaps and Bounds: Performance Rehabilitation will use a variety of gentle hands-on techniques, exercises, and possibly even some specialized equipment to relieve pain quickly, and restore your function to optimum levels.

    At the end of the day, it’s important to remember that the overall goal of your physiotherapy, chiropractic, and massage therapy treatments is to restore pain-free mobility and function and to prevent the injury or pain from recurring. Your therapist will always make sure you leave each appointment in better condition than you arrived in!

  • Do treatments hurt?

    Physiotherapy, chiropractic, and massage therapy are not meant to hurt you, but to relieve your pain and restore your function. However, it’s imperative to note that as you restore your mobility and strength, there may be times where your pain levels will fluctuate. This is part of the healing and recovery process, and your therapist will teach you how to use these fluctuations as a guide to progress, maintain, or regress your exercise prescription.

    So some pain is a normal response to therapy treatment. But always let your therapist know if you’re uncomfortable for any reason! Good communication with your therapist will help minimize any hiccups in your plan of care. We want you on your way to quick pain relief and back to normal activities.

  • Can I benefit from treatments?

    Leaps and Bounds: Performance Rehabilitation will work closely with you and your primary care doctor. We can discuss your options to help determine which of physiotherapy, chiropractic, and massage therapy will be the right choice for you. Call us today to discuss your current condition or click here to book an appointment now.

  • How can I schedule an appointment?

    Leaps and Bounds: Performance Rehabilitation’s scheduling is easy and we offer many different appointment times for our patients. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or book an appointment. We’re excited to see you!

  • Do you treat my condition at your clinic?

    Physiotherapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.

    Our practitioners at Leaps and Bounds: Performance Rehabilitation in Oakville, ON have graduated from accredited physiotherapy, chiropractic, and massage therapy programs and are provincially licensed. Physiotherapy and chiropractic, in particular, are masters or doctorate level degrees, respectively. So to make a long story short, you can rest assured that your therapist is well trained to evaluate and treat your specific musculoskeletal condition.

  • How long will my appointments take?

    Typically, the first session with your physiotherapist at Leaps and Bounds: Performance Rehabilitation lasts for 60 minutes. Each session after that may be 30-45 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • Do I need to wear certain types of clothes for my appointments?

    It’s a good idea to dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

    For therapy treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear to your appointments.

  • Will my insurance cover my appointments?

    In most cases, yes! Leaps and Bounds: Performance Rehabilitation will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page here(link) and please do not hesitate to contact our office with further questions.

  • What should I do if I don’t have insurance?

    For patients who do not have insurance, we offer a discounted fee at each individual therapists’ discretion. Your fee will be due at the time of service. Contact our office for more information.

  • How should I pay for my sessions?

    Leaps and Bounds: Performance Rehabilitation likes to make it easy for our patients to pay for therapy. We accept cash, check, debit card, and credit card at our Oakville, ON location in most circumstances.

  • What should I do to come prepared for my first appointment?

    We appreciate due diligence! Please make sure to have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits for you and provide you with an estimate of coverage for your treatment with Leaps and Bounds: Performance Rehabilitation.

    Please bring the following to your first visit:

    • Insurance information (we will make a copy of your card).
    • A prescription (if needed) for physiotherapy, chiropractic, and massage therapy from your referring physician..
    • In case of an automobile accident or worker’s compensation claim, please bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • FIll out the electronic intake forms sent to your email. If you are unable to do this, please allow for extra time to fill these out upon your arrival.
    • Please wear comfortable clothing that allows easy access to your problem areas.
    • Please arrive 10-15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
  • How long until I notice relief?

    There is no set time when it comes to finding relief, as each patient’s pain experience is different. But together with your therapist, a plan of care will be built that is right for you. It is usually determined during your first visit and explained to you by one of our physiotherapists, chiropractor, or massage therapist. As you work with them one on one to improve your condition, you’ll find that you start to feel better. Sometimes that happens after the first session, sometimes it doesn’t. It’s important to not rush your treatment.